Can time off blocking help with client communications?

If you have ever gone to a doctors office, or had an appointment to repair your car only to find the person you were to see was not there, you can understand a clients frustration with arriving at a your office only to find they had to wait as their provider was not there, or worse yet, you were not told you would have to wait. Yes, emergencies do arise, but as with most emergencies, notification can be given that the provider will be unavailable for a period of time.

Almost everyone understands that emergencies do arise and time is a precious and fleeting commodity. It is through communications with the client that the organization can earn the respect of the client by keeping them informed.

ClientMagic has the ability to quickly block out time for any reason in a schedule. Clients booked for this time can be notified in advance of arrival, and re-booked to another time. This practice shows the professionalism of a organization and keeps clients coming back.

In the example on the left, if a client was already booked for this time, they would appear on op of the quick block, enabling the scheduler to easily see the booking and facilitate communications with the client.